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FAQ
Frequently Asked Questions
Below you will find the answers to the questions we get asked the most about the services that we provide
• Less Administrative tasks as a result of outsourcing
• Cost and Time Savings
• Quick and Easy Set Up
• Sophisticated HR and payroll services
• Availability of Experienced Professionals
• Ability to Focus on Core Business
• Access to the Latest Updated Technologies
- IT Solutions
- Graphic Designing
- Social Media
- Accounting
- AP AR & Payroll
- Legal & Formation
- Client Handling
- IT Service
- Talent Recruitment
- Outsourced Mortgage Broker Supports
Definitely YES !!! If you’re an entrepreneur developing or refining your business model, identifying target markets, defining your brand, mapping your business operations, strategizing your company launch, or seeking expertise in launching your company, then our firm can bring significant impact and expertise to your start-up.
Our clients fall into three categories:
- The first type of client is one who already has a business and wants to grow it or expand to new areas.
- The second type of client is just getting started in a new business, but knows exactly what business she wants to be in.
- The third type of client has several ideas for businesses, but he isn’t sure yet which one (or which combination) will work best for him, or if there’s something he hasn’t thought of yet that might be the best fit.
Although we customize just about everything to your business needs and goals, the typical consulting project is started and organized in the following ways:
- Initial consultation meeting(s) to determine your goals and current business challenges.
- If we require deeper information before or during building a proposal, we’ll have you sign a mutual NDA (non-disclosure agreement).
- We’ll develop a proposal that includes a SOW (statement and scope of work), pricing, timelines and any options or recommendations.
- Once the scope of the project is agreed, we’ll establish you in our systems for effective collaboration. (if applicable). This will also include a regular communications plan and milestone reporting.
- We’ll work our brilliance to make you and your business shine.
- Towards the end of the project, we’ll finalize knowledge transfer so the results are sustainable.
Support
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Email Address
info@onsolve.com.au
Phone Number
(+61) 3703 476 51
OnSolve offers a comprehensive suite of services tailored to meet the specific needs of NDIS providers. These services include financial management, administrative support, compliance and quality assurance, marketing and communication, and IT support and solutions.
Our financial management services encompass bookkeeping (Xero, QB), budgeting, financial reporting, payroll management, and tax compliance. We ensure that your company maintains accurate financial records and adheres to NDIS financial regulations, allowing you to focus on your core services.
We offer administrative assistance that covers documentation handling, managing and keeping records of NDIS plans, coordinating appointments, client handling, shift scheduling, work allocation, and more. Our support streamlines your operations, enabling you to deliver services efficiently.
There are no established timeframes. It will always depend on a wide range of variables, including the size of the business, the complexity of the installation system, the industry Verticals, add-ons, and necessary customizations.
Absolutely. OnSolve Code of Ethics strictly forbids any of our consultants to discuss your business with anyone. This also applies to any specialists who are engaged to work in the company. If a consultant feels it is necessary to brainstorm with other consultants to gain greater insight to a particular situation or find alternative solutions to a difficult problem, the company name or other identifying information would not be divulged.
We are located in Australia. However, our employees are based from South east Asia and Australia. And our clients are from all across the USA, Canada, Europe, Australia and the Caribbean.
The Philippines presents an ideal offshoring destination as it produces 750,000 IT and Business graduates annually. With it being the 3rd largest English – speaking country in the world.
Sri Lanka was ranked in the top 10 emerging BPO destinations by Global Services Magazine. Sri Lanka offers a rapidly growing workforce which is highly adaptable, English speaking and over 80,000 are employed in the IT and BPM industry in Colombo and the workforce is growing at over 20% year-on-year.