Client Handling

Our team is designed as an aid to help organize and manage the relevant works in order to make it as more reliable as possible. We ensure to reduce the chance of error, avoid misunderstandings and leave more time for client handling team to worry about what truly needs their attention.

Helpline setup & management – At OnSolve, our call handlers are expertized and qualified in providing excellent support with care. We offer an effective and well – resourced helpline service. Our team will manage, co-ordinate and support all the call inquiries and are fully aware of safeguarding procedures for when they come into contact even with vulnerable service users.

Calendar Management – We explore ways to manage your calendar and make the most out of it. We will discover smart ways to schedule your time in set reminders for specific tasks, update, remove or edit tasks, access your organization or individual data easily, arrange meetings and many more. We will also look at the effect that a simple change can have on meetings, workplace, and customer relationships.